privacy policy

This Privacy Policy governs the manner in which Hanover Associates (UK) Ltd collects, uses, maintains and discloses information collected from users (each, a "User") of the Hanover-Associates-UK-Ltd website ("Site"). This privacy policy applies to the Site and all products and services offered by Hanover Associates (UK) Ltd.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Changes to this privacy policy
Hanover Associates (UK) Ltd has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

This document was last updated on March 23rd 2016

About Us

Hanover Associates is an independent consultancy providing resources, advice and assistance to a wide range of public and private sector clients worldwide. We are able to provide specialist support through a wide range of Associates with diverse subject matter expertise; all underpinned by an unrivalled level of operational experience of major incidents and emergencies. We are experienced at working globally and within different regimes and environments. We offer a depth of knowledge on areas as diverse as command and control, protective security, counter terrorism, crisis management, European and UK civil protection, risk management, maritime security, close protection, borders, customs and excise, health and safety, fire safety and trauma surgery. We have access to a unique network of resources and our knowledge is backed by our extensive global operational experience in the field. We also have a wealth of experience in emergency planning and incident management and we are currently providing training and consultancy support to a government department that requires the highest level of security clearance. We frequently run multi agency exercises to test and improve response to major incidents for both government organisations and corporations. We create business continuity plans for governmental premises, departments and personnel and are able to offer advice and experience on critical incident management. Our background is the blue light emergency services in the UK and we pride ourselves on our professionalism and unique multi-agency approach to crisis management response. We believe passionately in passing on our knowledge to others through high quality training, exercises, presentations, workshops and incident scene simulations. Our expertise and multi-agency approach enable us to deliver the strategies and skills needed to equip organisations to face any unplanned incident. We also offer unique insight into the operational structures in relation to a major incident.

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Hanover Associates (UK) Ltd

72 Church Road

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